To manage orders, navigate to Sales > Orders within the administration area of your store. Beneath the search mask, all orders are displayed within a grid. You can filter the grid by date, customer name, billing e-mail address, order status, payment status, shipping status, store, order GUID or order number. If you know the order number, you can go directly into the edit mode of an order by entering the number in the designated field and clicking on Go. You can also export all orders or just the ones you've selected in the grid to several formats (PDF, Excel and XML).
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Order Details View
Info
In this tab, you can see general information about the order such as the order status, number or total. You can also set the order status and the payment status or edit the order totals.
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There may be other tabs depending on the plugins you've installed. For information about these tabs, refer to the plugin developer.
The Customer's View
Your customers can view the details of their orders in their login area by navigating to My Account > Orders. Here, they can see all the details of this order, print it, or download it as a PDF file.
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