If you're running a store, there are several occasions when you need to notify customers about a certain action that has occurred. For instance, when an order has been placed, customers need to get a notification, otherwise they will wonder whether or not the order has been placed successfully. The shop administrator also needs to be informed instantly. Therefore, SmartStore.NET sends e-mails automatically. To do so, you need to configure at least one e-mail account in SmartStore.NET from which emails can be sent. You can set up e-mail accounts by navigating to Configuration > E-mail Accounts, where you can create an unlimited number of e-mail accounts and assign them to different message templates. For more information how to assign an e-mail account to a certain message template, read the topic Setting up Email Accounts.
Setting up an E-mail Account
Where do I get the neccessary data?
The data that must be entered in the fields described below will usually be sent to you when you book a hosting package. You can also obtain this data by logging into the configuration area of your hosting package on the website of your provider. Check the e-mail configuration area. If you can't find the information contact your provider.
250px|Field | Description |
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E-mail Address | This is the from address for all outgoing e-mails from your store e.g. 'sales@yourstore.com'. |
E-mail Display Name | This is the friendly display name for outgoing e-mails from your store e.g. 'Your Store Sales Department'. |
Host | This is the host name or IP address of your mail server. You can normally get this data from your ISP or web host. |
Port | This is the SMTP port of your mail server. This is usually port 25. |
User | This is the user name you use to authenticate yourself at your mail server. |
Password | This is the password you use to authenticate yourself at your mail server |
SSL | Check the box to use Secure Sockets Layer (SSL) to encrypt the SMTP connection. |
Use Default Credentials | Check to use default credentials for the connection. |
Send a test e-mail
Once you've configured an e-mail account, you should test whether the data you've entered is correct by sending a test e-mail. If an e-mail can be sent to the e-mail address you've entered in the Send Email To field, you can be sure the account has been configured correctly.