Analyzing the Event Log

In the event log, all errors that occur during the operation of Smartstore are saved. If you encounter any errors or your customers report a malfunction in your shop, you'll be able to analyze this problem with the event log. Just search for the reported error and open its details view.

The Details View of a Log Entry



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Description

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Description

Frequency

Number of occurrences of this event.

Log Level

The level of log entry. There are five different log levels: Debug, Information, Warning, Error, Fatal.

Short Message

Contains a short description of the event.

Content Hash

Represents the log content. Is required for the frequency count.

IP Address

IP address of the machine that caused the exception.

Customer

Name of the customer who caused the exception.

Page URL

Originating page of exception.

Referrer URL

The referrer URL.

Created On

Date/Time the log entry was created.

Updated On

Date of the last update.

Full Message

The details for the log entry. In this field, the whole error description of the occurred exception is stored.